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News – Facebook and Instagram Outage

For those who haven’t noticed, Facebook, Instagram and other affiliated systems have been experiencing some technical issues on Wednesday morning with users reporting problems in logging-in and getting their feeds that continued for hours before being mostly resolved in the late afternoon.

According to Down Detector which tracks website issues, its outage map shows that the issues have affected certain regions across the globe, concentrating in the eastern United States and parts of Europe and South America.

Tl; dr;

Facebook and Instagram and its affiliated platforms are reported to have been experiencing certain issues such as trouble in viewing, uploading, or sending images, videos and other files on early Wednesday, disrupting the communications of millions of users worldwide.

According to Down Detector, a web service offering a real-time overview of bugs and outages online, the issues impacted users across the globe particularly in parts of the United States and Europe. Earlier in April this year, Facebook, Instagram, and WhatsApp were down globally and back in March, Facebook faced its longest disruption of over 24 hours, known to be its biggest outage in history, stating that the issue was due to a “server configuration change” and not a cyber attack.

Facebook and Instagram Outage

massive outage text

Source: ABC57

It’s not just you who’s been seeing blank gray or broken icons in places where photos should be, everyone experienced the same thing.

On early Wednesday, users in social media platforms namely Facebook, Instagram and other affiliated systems reported experiencing certain bugs concerning image viewing, app notifications, and messaging. While, several others have raised the fact that their feeds were not getting refreshed.

Due to the widespread social conversation surrounding the service interruption, hashtags #InstagramDown, #FacebookDown and #WhatsApp have since started trending on Twitter.

Menlo Park-based Facebook, posted a message on its competing social media platform Twitter regarding the issue.

“We’re aware that some people are having trouble uploading or sending images, videos and other files on our apps. We’re sorry for the trouble and are working to get things back to normal as quickly as possible,” Facebook tweeted.

tweet post

Instagram posted a similar tweet on its Twitter account.

instagram post

In another statement, a Facebook spokesperson told CNN Business, on behalf of its other apps Instagram and WhatsApp:

“During one of our routine maintenance operations, we triggered an issue that is making it difficult for some people to upload or send photos and videos. We’re working to get things back to normal as quickly as possible and we apologize for any inconvenience.”

Twitter on the other hand faced certain issues (direct messages) as well but the company declined to elaborate.

In a tweet Twitter said:

“We’re currently having some issues with DM delivery and notifications. We’re working on a fix and will follow up as soon as we have an update for you. Apologies for the inconvenience.”

Resolution time

Down Detector indicted that the widespread impact of the issues for all three apps were drastically reduced by about 4 p.m. PST.

On Twitter, Instagram indicated that the main problem was resolved at 4:45 p.m. PST.

instagram post about fixed issue

Shortly after 5 p.m. PST., Facebook tweeted an update that the problem has also been resolved.

facebook post about issue fixed

Earlier in April 2019, Facebook, Instagram and WhatsApp were down globally. A month before too,Facebook experienced its longest outage in history of over 24 hours.

Summary

On early Wednesday of July 3, 2019, users from across the globe reported experiencing bugs surrounding Facebook, Instagram and their affiliated system.

According to Down Detector, a web service offering a real-time overview of bugs and outages online, indicted the issue has been affecting millions of users worldwide concentrating on countries such as parts of Europe and the US.

On the other hand, Twitter faced certain issues as well but the company declined to elaborate.

Down Detector indicted that the widespread impact of the issues for all three apps were drastically reduced by about 4 p.m. PST.

After a few hours, Instagram tweeted indicating that the main problem was resolved at 4:45 p.m. PST. While Facebook posted shortly after 5 p.m. PST that the problem has also been resolved.

Earlier in April 2019, Facebook, Instagram and WhatsApp experienced a global outage. A month before too, Facebook experienced its longest outage in history of over 24 hours.

By Tuan Nguyen

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